Frequently Asked Questions
Everything you need to know about our decals, wallpaper, orders, and more — all in one place.
..and if you still need help, we’d love to hear from you.
Your Questions, Answered
At Tiny Tale Prints, we know choosing the perfect wall decals and wallpaper comes with questions. That’s why we’ve gathered all the answers in one place — from installation and care to shipping and returns. If you can’t find what you’re looking for, our team is always here to help.
About Our Decals
Installation & Care
Shipping & Delivery
Orders & Returns
Inspiration & Styling
Q1. Will your wall decals damage my walls?
Our wall decals are designed to be gentle on your walls and easy to remove when it’s time for a refresh. When applied to smooth, properly prepared, fully cured paint, they peel away cleanly with a little warmth and patience.
Because every wall is unique, results can vary — fresh paint, textured surfaces or older walls can make a difference. But with good prep and a quick warm-up using a hairdryer, our decals are made to be kind to your space.
Q2. Are your decals safe for kids’ rooms and nurseries?
Absolutely! Tiny Tale Prints decals are printed using non-toxic, child-safe inks and are perfect for nurseries, bedrooms and playrooms. There’s no smell, no harsh chemicals and no PVC — just beautiful designs made with little ones in mind.
They're the perfect way to create a whimsical, calming and imaginative space.
Q3. What makes Tiny Tale Prints different from cheap stickers or big-box wallpaper?
Our decals are created to feel premium, artistic and magical in your home. Every design is printed on demand in Australia using high-quality, fabric-based material, not the thin shiny vinyl you’ll find in big-box stores.
They’re easy to apply, repositionable during installation, beautifully textured and made to look like hand-painted artwork, not stickers. Tiny Tale Prints is all about thoughtful, boutique-quality wall art for families who want something special.
Q4. Are your decals reusable or long-lasting?
Our decals are beautifully durable and designed to stay up for years when installed on suitable walls. You can gently reposition them during installation, which makes styling a breeze.
While they’re not designed for repeated long-term re-use, they are made to be:
• Long-lasting
• Fade-resistant
• Easy to install and remove
Perfect for growing rooms that need a magical touch.
Q5. Do you offer custom designs?
At the moment, we don’t offer custom or personalised designs — all of our artwork is thoughtfully created in-house and printed on demand to ensure the highest quality.
If there’s a style, colour theme or character you’d love to see in the future, we’d genuinely love to hear from you. Your ideas often inspire our next collections! Just send us a message anytime.
Q1. How do I install your decals and wallpaper?
Installing your decals is simple, fun and completely mess-free. Every large roll includes a Tiny Tale Prints squeegee to help you smooth everything into place.
Here’s how it works:
Make sure your walls are clean, dry and fully cured (wait 4+ weeks after painting).- Plan your layout before peeling.
- Peel gently from the backing and press onto the wall.
- Use your squeegee (large rolls only) or your hand to smooth out the design.
You can follow our step-by-step "How to install" Guide o you can follow along step by step.
Q2. Can the decals be removed without damage?
Yes — our decals are designed to remove cleanly from smooth, properly prepared walls. When you’re ready for a change, simply warm the decal with a hairdryer on low and peel slowly from one corner.
A few things can affect results, like:
• Fresh paint (less than 4 weeks old)
• Textured walls
• Flaky or unsealed paint
With good wall prep and slow, gentle removal, the process is incredibly easy.
Q3. Can I reuse decals after removing them?
Yes — our decals can be removed and re-installed later, as long as they’re kept clean and free from dust. Many customers reposition their designs when moving furniture, refreshing a room, or relocating to a new home.
A few things to keep in mind:
• The adhesive may soften slightly over time, so reusability can vary between surfaces
• Always store decals flat on their original backing sheet to protect them
• Avoid getting the adhesive dirty or stretched during removal
When handled gently and stored well, our decals can be enjoyed again and again — making them perfect for families, renters and growing kids’ rooms.
Q4. How do I clean the decals?
To keep your decals looking fresh, simply:
• Wipe gently with a soft, dry or slightly damp cloth
• Avoid harsh cleaners, chemicals or abrasive scrubbing
Our decals are printed on premium material that holds up beautifully with normal household ca
Q5. Will the decals stick to any surface?
Our decals are made for smooth, clean, indoor painted walls and other smooth surfaces like doors or cupboards.
They won’t stick well to:
• Textured walls
• Raw brick, cement or render
• Chalky, dusty or flaking paint
• High-humidity areas (bathrooms, laundries)
For the best results, make sure your walls are fully cured, sealed and properly prepped.
Q1. Do you ship across Australia?
Yes! We ship Australia-wide. Every order is printed on demand, carefully packed into a protective mailing tube and sent with tracked shipping so you can follow your Tiny Tale journey all the way to your door.
Q2. How long will my order take to arrive?
Because everything is made to order, we first print and pack your artwork, then ship it out.
As a guide:
- Printing & packing: usually 1–3 business days
- Delivery (after dispatch):
- Metro areas: around 2–5 business days
- Regional & remote: around 3–10 business days
You’ll receive a tracking link as soon as your parcel is on its way.
Q3. Do you offer express shipping?
Right now we offer standard tracked shipping on all orders. Our processing times are fast, so most parcels are printed and on the move within a few business days.
Express shipping is something we’re exploring for the future – if you’d love to see it, keep an eye on our emails and socials for updates.
Q4. What happens if my order arrives damaged?
If your parcel arrives looking a little worse for wear, don’t stress – we’ve got you.
Please email hello@tinytaleprints.com.au within 7 days with your order number and some clear photos of the packaging and decals. Our team will review everything and organise a solution, which may be a replacement, refund or another fix depending on what’s happened.
We always want you to be delighted with your Tiny Tale Prints order. ✨
Q5. Do you ship internationally?
Not just yet – at the moment we ship within Australia only.
We’d love to send our wall decals and wallpaper overseas in the future, so if you’re outside Australia, feel free to message us and let us know where you’re from.
Q1. Can I change or cancel my order after it’s placed?
We know how quickly decisions can change (especially when decorating!), so if you need to make an update, just reach out as soon as possible.
Because everything is printed on demand, we can usually change or cancel an order before it enters production. Once printing has started or the order has shipped, we may not be able to make adjustments — but you can still start a return once it arrives if it meets our return conditions.
Email us at hello@tinytaleprints.com.au and we’ll do our best to help.
Q2. What is your return policy?
We offer 14-day change-of-mind returns for unused decals and wallpaper in their original condition. It’s our way of giving you peace of mind as you plan your space.
Here’s the quick version:
• Items must be unused and still on their backing sheet
• Packaging needs to be in original condition
• Return postage is the customer’s responsibility
• Once decals are applied to the wall, they can’t be returned
If you’d like to start a return, just email hello@tinytaleprints.com.au or use our Contact form.
Q3. Do you offer refunds?
Yes — once your return is received and approved, we’ll process a refund to your original payment method.
A few things to note:
• Refunds are issued for unused products only
• If returning part of your order brings the remaining items below the $200 free-shipping threshold, a $9.95 shipping adjustment may apply
• If your entire order is returned, the actual shipping cost we paid may be deducted
We always keep the process friendly and transparent.
Q4. What if I received the wrong item?
If something isn’t quite right, we’ll fix it in a heartbeat.
Please email hello@tinytaleprints.com.au within 7 days with your order number and a quick photo, and we’ll organise a replacement or solution straight away.
Your happiness means everything to us.
Q5. Can I exchange my order for a different design or size?
Yes, as long as your decals are unused and still in their original condition, you’re welcome to exchange them within 14 days of delivery.
Here’s how it works:
• Email us at hello@tinytaleprints.com.au with your order number and what you’d like instead
• Send your original order back to us unused and on its backing sheet
• Once we’ve received and checked everything, we’ll help you organise the new design or size
For change-of-mind exchanges, you’ll just cover the return postage. If something arrived damaged or incorrect, we’ll take care of everything for you.
Q1. Can I mix and match decals from different collections?
Yes — and it’s one of our favourite ways to decorate! Many of our designs are created to work beautifully together, and our Inspiration Gallery shows real examples of mix-and-match rooms using multiple decals in one space.
You can explore it here:
👉 Inspiration Gallery
Mix and match by:
- Pairing a statement arch with character or floral decals
- Blending animals with botanicals for a storybook feel
- Combining soft neutrals or matching tones across collections
If you're not sure where to start, the Inspiration Gallery is full of room ideas you can recreate or customise to suit your style.
Q2. How do I choose the right size or design for my room?
Start by thinking about the feeling you want in the space — calm and cosy, playful and bright, or a gentle storybook vibe.
Then:
- Measure the wall and note where key furniture will sit (cot, bed, shelves)
- Decide whether you want a feature moment (like an arch or wallpaper) or a scattered look (like florals, stars or characters)
- Check the dimensions listed in every product description — this makes it easy to imagine how each piece will look in your room
- Browse photos on the product page to see how others style it in real spaces
As a guide:
- Smaller decals are perfect for nursery nooks, reading corners and above change tables
- Larger pieces create a beautiful backdrop behind beds, cots or play spaces
If you’re still unsure, explore our Inspiration Gallery for ready-to-copy room designs.
Q3. Do you offer bundles to recreate full rooms?
Yes — our Room Inspiration pages show styled looks where you can shop the entire room as a bundle or pick individual products.
Q4. Can I request custom colours or designs?
We don’t currently offer fully custom or personalised designs, but we love hearing what you’d like to see next.
If you have a dream theme, colour palette or character in mind, feel free to share it with us — customer ideas often inspire future Tiny Tale Prints collections.
Q5. Where can I find more inspiration?
There are lots of ways to get ideas and plan your Tiny Tale room:
- Browse all products for arches, half walls and decals
- Explore our collections by theme, room or colour
- Visit the Inspiration Gallery to see full rooms styled with our decals
- Read styling tips on our Stories & Guides page
- Follow us on Instagram and Pinterest for fresh ideas and new releases
- Or email us anytime at hello@tinytaleprints.com.au if you’d like help choosing pieces for your space
However you like to gather inspiration, we’re here to help you create a room your little one will love.
Didn’t Find Your Answer?
No worries — we love questions! Reach out and we’ll get back to you as soon as possible
TinyTale Prints vs Other Brands
Our wallpapers and decals aren’t cheap stickers — they’re premium fabric, kid-safe, reusable, and proudly Australian-made. Built to last, they turn walls into stories that grow with your family.
Kid-friendly
Removable & Re-usable
No Damage
DIY Friendly
Australian Design and Made
Other Brands
Premium Quality Materials
Hand-Illustrated & Unique Designs
Safe for Kids & Nurseries
Easy to Apply & Remove
Personal Touch & Customer Care
Stylish Yet Timeless
Need more Inspiration?
Tiny Tale Prints FAQs
From installation tips to shipping details, our FAQ page is designed to give you confidence when choosing Tiny Tale Prints. Every design is made with premium, non-toxic fabric that’s safe for kids’ rooms and nurseries, removable and reusable, and proudly Australian-made. Whether you’re looking for wall decals or peel-and-stick wallpaper, we make it easy to transform your space with products that are simple to apply, safe for your walls, and delivered Australia-wide.